Privacy Policy

This Privacy Policy explains how ULTIMATE REMAP BG Ltd collects and processes personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Bulgarian data protection laws.

We are committed to protecting your personal data and ensuring transparency in how it is used.

We may collect the following categories of personal data:
 

• Identification data (name, surname)

• Contact details (phone number, email address)

• Project-related information (address, property details, renovation requirements)

• Communication records (emails, messages, inquiries)

• Technical data (IP address, browser type, cookies, website usage data)
   

We only collect data that is necessary for the purposes described below.

We process your personal data for the following purposes:
 

• Responding to inquiries and requests

• Providing quotations and consulting services

• Performing renovation and construction services

• Managing contracts and client relationships

• Improving our website and services

• Complying with legal and regulatory obligations

• Ensuring security of our systems and website

We process personal data based on the following legal grounds under GDPR:
 

• Article 6(1)(a): Consent – when you voluntarily contact us or subscribe

• Article 6(1)(b): Contract – when processing is necessary to provide services

• Article 6(1)(c): Legal obligation – compliance with applicable laws

• Article 6(1)(f): Legitimate interest – improving services, communication, and business operations

We do not sell your personal data.

We may share your data only, when necessary, with:
 

• Subcontractors or partners involved in your renovation project

• IT service providers (website hosting, email services)

• Accounting or legal advisors

• Public authorities, when required by law
   

All third parties are required to process data securely and in compliance with GDPR.

We retain personal data only for as long as necessary:
 

• To fulfil the purposes for which it was collected

• To comply with legal, tax, and accounting obligations

• To resolve disputes or enforce agreements
   

After this period, data is securely deleted or anonymized.

You have the following rights:
 

• Right to access your personal data

• Right to rectification (correction of inaccurate data)

• Right to erasure (“right to be forgotten”)

• Right to restrict processing

• Right to data portability

• Right to object to processing

• Right to withdraw consent at any time
   

To exercise your rights, contact us at:

You also have the right to lodge a complaint with the Commission for Personal Data Protection (CPDP), Bulgaria.

Our website uses cookies to:

• Improve website functionality

• Analyze traffic and user behavior

• Enhance user experience
   

You can control or disable cookies through your browser settings. Some features of the website may not function properly without cookies.

We implement appropriate technical and organizational measures to protect your personal data against:
 

• Unauthorized access

• Loss or misuse

• Alteration or disclosure
   

However, no online system can be completely secure, and we cannot guarantee absolute security.

Our website may contain links to external websites. We are not responsible for the content or privacy practices of these third-party websites.

We may update this Privacy Policy periodically. Any changes will be published on this page with an updated effective date.

If you have any questions about this Privacy Policy or your personal data, you can contact us:

• Email: [email protected]

• Phone: +359876909113